The equipment is very user friendly. There are plenty of machines and free weights. Also, the staff is outstanding. The staff is always there to provide assistance and help with anything that you need. I would not work out anywhere else.
They offer the best customer service and are extremely polite and work hard, i enjoy coming to my planet fitness every week too get a great workout and enjoy the positive atmosphere!
I like the way everything is set up logically so I can do a routine through yellow and then go on to the purple. I do some upstairs and some downstairs at my own pace. I enjoy the fact that no one bothers me because I like to move around independently and not be criticized for not doing the traditional exercises in any set pattern.
I used to walk up the stairs at Planet Fitness until I read this sentence from a novel on my Kindle:
"The day Jerry died he was walking up the many stairs to his office because his doctor had suggested he'd be much healthier if he took the stairs up and down daily instead of being lazy by taking the elevator."
The club has done a much better job with the staff. They used to be moody and not very friendly when you came in. Now you get a smile and they encourage you to have a good workout. It's a small thing but appreciated.
The machines are always clean and in working order.
On the downside and we are not sure how much control the club staff has over this. But holy cow people in the club tend to hang out on a machine, on their phones and not working out. This can be very frustrating if you are waiting on a machine and someone is sitting there surfing or posting to their social media accounts.
I love this location. The employees are friendly, funny and helpful. The atmosphere and clientele at this location are also great. No issues. I recently moved to south Scottsdale and my closest location is the PF on Thomas which is horrible so I really miss this chandler/ahwatukee location and try to go when I can.