The staff is so friendly, enthusiastic and knowledgeable about everything bikes, mountain biking, trails, and community. They go out of their way to make you feel welcome and to get you what you need to get out on the trails.
Ive been very impressed with friendliness, knowledge of products. Ive done business with other Phat Tire stores, but Bella Vista has the best in my opinion.
Staff is very helpful and explained all of our options when selecting a bike and then covered all of features of the one we purchased. Very professional and personable.
Could not have asked for better customer service. Originally stopped to see what needed to be done to my old and seldom used mountain bike and happen to see one of the rentals that was heavily discounted.
When I asked about it all of the flaws were pointed out and stressed what could and would be changed out to make my ride even better.
Left buying the bike and could not have left more satisfied. Have been by a couple of times and each time was asked if I was still happy which I overwhelmingly said YES!
Just moved to the area and a friend recommended using Phat Tire. Great recommendation!! Roth helping me get, install and walked me through it all. Follow up call when pairs were in and now I have a new bike family!!
Cheers!!