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   8639 Reviews
125 W Central Ave
Bentonville, AR 72712
4797156170
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Recent Reviews:


The mechanics are extraordinarily helpful and work quickly to fix even the most serious issues. I am thrilled with the condition of my bike, which rides like new again.

I purchased my first e-bike and the service I received from the sales person was top-notch. He was very knowledgeable, easy to talk to, and helped me find the perfect bike.

Great service with good product knowledge helped me get the right bike for my situation.

Sales associate was very friendly and professional. Was able to give me a deal that I couldn’t refuse.

Staff was incredibly knowledgeable, friendly, and effective. Got me set with the right bike in the right size.

Cat and Charlie were excellent!

I've been a loyal Phat Tire customer since 2013(?), beginning in Fayetteville during university when I made my first bike purchase that wasn't from Walmart. I moved to South Korea in 2019 and returned to NWA in 2022, when I resumed my relationship with Phat Tire, primarily at the Bentonville location. I appreciate that the guys at Phat Tire always take care of me and make me feel like a valued customer. In fact, this is the reason I bought my first proper bike from them in 2013, because I was treated poorly at another bike shop in Fayetteville for once making the mistake of desecrating their store and offending the snobs who worked there by daring to bring my department bike when I needed a repair. A lot has changed in NWA and our cycling scene since then, but I can always count on Phat Tire to do their best and not rip me off, which is I'm glad I've chosen their business as the number one place to spend my discretionary income. Even though i have several brands beyond Trek that aren't stocked by Phat Tire, it's made no difference. Despite my favorite and most ridden bike being Cannondale, they've had no issues maintaining it. I know that when I want to upgrade or replace parts on my fleet of bikes (I'm up to six) that I can get them cheaper online, but I'd rather support a local business that has always taken care of me, where my small contribution makes a much greater difference than it does to Amazon. This isn't to speak ill of other local shops, because i'm sure they also have great people and take care of their customers, but for me, Phat Tire is the best shop in the region and I can't recommend more highly.

Great Service. Prompt.

Fast and knowledgeable service. Got me back on the trail, thanks.

I went to have a tube replaced on my son's bike and left with a repaired tire and armed with information regarding the differences between tube and tubeless tires and a source for determining the correct tire pressure I should be using on each of the various bike's our family owns. The tech that helped me was personal.....and professional and made my trip to Phat Tire quite enjoyable!

Generally I am greeted by someone upon entering and looking to help.

Called the day before and was greeted with bring the bike in we can fix your flat tire. From start to finish it was a great experience the employee showed me a part that would need to be replaced when I get home to Missouri on the seat post. Flat fixed and ready to ride. Thanks again for great service. Debby

Awesome employees, service

Knowledgeable and friendly staff to assist with repairs and purchases.

Great people

Over the past two weeks Martin and Dylan were awesome. I really appreciate how they were so patient and willing to help me figure things out. They are the best! Will definitely be back to visit my favorite guys.

[FIRST NAME REMOVED] is the best service guy ever in the whole world

great service, very nice to deal with.

We were in there Monday and the employee that helped us behind the service counter was very helpful, patient and full of information.

Service is quick and on time with estimated completion. Great communication!