The selection at phat tire is awesome. A little something for everyone. I previously bought a set of grips from there. This trip, I brought my daughter’s bike in for a broken brake lever and I dropped it off and it was fixed and ready in 30 minutes at a fair cost. Staff is great!
We lost our SRAM shifter pod battery cover (totally random item) on the drive to Bentonville. The service team did not think they had one but as we were starting to walk out of the store, they found one and took the time to come find us and make sure it was the exact one we needed. Great experience and customer service. We will come back Everytime we ride in Bentonville. Thx for having such a random but 100 percent necessary item available so we could keep on riding.
While it was great they got us in so fast buying new tires, it would have been nice to know the installation expenses. Charging $25 per tire, plus the sealant, valves the installation cost about $100 which wasn’t explained. Paid it, grateful to get them on so we could ride but seemed excessive and would have liked to know about it upfront. Thanks.