Dropped my bike off to get it shifting smoothly again (this was a very very old bike) and not only did they answer my questions but they took the time to look it over with me and explained things that I didn’t even know to ask questions about! I really appreciated them taking the time and I will definitely be back for future service!
I have bought five bikes from you. The service and staff are helpful and professional. The bike service is first rate. I just recommended you to my brother-in-law, who just moved here. He has already used your service department.
Phat tire provides exceptional customer service. Mark is a great manager and he leads his team at the Fayetteville location by modeling top-notch service. I was able to quickly have my bike repaired and purchase chain treatment to get back out on the trails. Thank you, Mark!
Stopped in for information about a minor problem. The associate working with me, identified the problem right away and repaired it at no charge. I will everyone about Phat Tire!
You guys consistently meet and/or exceed my expectations. Great service from the Fayetteville location - specifically Russell and Mark. Keep up the great work!