The staff are always very helpful. I don't feel like I'm being pressured. Always very patient, answer any questions I have with thoughtfulness and patience.
Very impressed with your expert advice, very friendly and helpful service, and you also had all we wanted in-stock. Also very convenient for our grandson to try out the bike at the excellent Bike Park that is a very short walk away. It was a real pleasure! Thank You!
Customer service is phenomenal including the work that they do. Scott was very helpful and genuine. Thank you Phat tire for providing excellent service and fantastic employees to help out our community here in Rogers.
Rocket and Scott are a great team! Very helpful and professional catering to their clients needs. Love the sale process and the service after. Love this place!
There were several options for the service my bike needed and they gave me all the possibilities before so I wouldn't be caught off guard. My problem was new but needed to be fixed for the next day and they were happy to make it happen.
I love the shop itself but my bike lights were stolen and there wasn't anything I could do to find out who stole them or why. However the service Is fast and reliable and they sometimes even offer small services for free!!
i had a flat tire while riding. Brought my bike by the store & they had me fixed and rolling again in about 20 minutes.
Thank you for your help getting me back on the road!
Phat Tire employees have been very professional, knowledgeable, and very helpful on every visit we have made into the store….which had been nearly a dozen times. They have never disappointed us and we are committed to continuing giving Phat Tire our business.
Thank you!
The gentlemen in the shop were very informative, helpful and polite. They made me feel valued even though I’m not an avid cyclist. Will definitely be taking my bike there for any service.
All we needed was a kick stand and they were nice enough to give us a set of bolts for the water bottle our bike was missing. Great customer service no matter the customer.