The service is fantastic. Cat and Charlie have taken great care of us. We had a broken spoke nipple that was fixed quickly and later we returned to have the brakes bleed. If and when we’re ever in Rodgers again we will definitely stop in.
Our purchase of a new bike was easy with the ability to rent a bike and try it on a family bike ride on the Bentonville trails. With 4 locations available we were able to purchase the correct size bike the next day in Rogers. Thanks for the terrific customer service at both locations.
The folks at Phat Tire in Rogers always knowledgeable and helpful. They go out of their way to provide quality service and they have never let me down!
The item I needed was not a usual one, but was glad you had it...to keep me riding! I ride daily and always glad to hear what others are doing, good opportunity to socialize too. Great staff, helpful!
We had a great experience picking out an electric bike for my wife's birthday. Cat at the Rogers store was really easy to work with, and very helpful. He clearly enjoys being a part of the cycling community and represents the store well with his great personality. We'll be back for another bike and more!
The shop in Roger’s is very nice, lots of the latest products and the service is great. I’m on vacation and not familiar with the area and the guys shared info about the local trail system. Will be back to buy more goodies! Bravo!!! 10 stars from me.
Cat was extremely helpful about answering our questions. He helped us understand the nuances of the various bikes, especially as relates to mountain biking. Great job!!!
I wish buying a new car was like this. They listened to everything I had to say. They looked at my old bike and asked questions about it. All of this information was used to find something that was specific to my needs. They also gave considerations to my disabilities (spinal fusion, degenerative disk). When it arrived they also made sure that everything was set-up properly for me. This has been a seriously fun experience, exactly as it should be. This shop is packed with experience and professionalism. If you're looking for a quality build start here. I've had a couple days to ride, and I'm beyond satisfied.
Thank you guys for everything! I greatly appreciate all of you 😎