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   1860 Reviews
101 W Johnson Ave Suite A
Springdale, AR 72764
479-717-2073
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Recent Reviews:


The guy there remembered my bike remember my brother and he was just a nice guy. He did good work.
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Needed a new tube installed. I sat down to check email and barely got my phone out and he said ‘You’re done’. New location is good and easier access than the old one
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High quality products and knowledgeable people.
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Brice took my bike and my wife’s bike in for a repair without an appointment and had it completed within minutes. Brice was very helpful and had suggestions. We love the new store and it will become our go to for repairs and purchases !
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Helped me out when I needed it quickly
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Local
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[FIRST NAME REMOVED] was straightforward and very helpful.
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Danny Williams is the best service manager in the business.
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I loved working with the employees, and learning more about bikes and what all goes into the care of a bike. My salesperson was extremely beneficial and made sure I knew the different things I need to do to ensure my bike lasts a long time! Also, Olive is the best!
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Helpful staff.
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I was very please with the service I received at the Springdale location 10/10. However, I live in Fayetteville and went to the Fayetteville location immediately before I went to Springdale. I was very disappointed in that experience. There were two employees riding bikes outside as I pull in the parking lot and they rode over to me as I was parking and unloading to look at my bike and chat. I went in to find that I am the only customer in the store and one guy standing at the parts counter. I let him know that I needed to get my flat fixed and I wanted to switch to tubeless instead of replacing the tube. Now, there are three employees behind the counter (the parking lot guys came in) and 1 customer (me) and they inform me that they can't fix my flat unless I want to leave my bike there. I looked around and said, "It looks like I'm the only customer" in the store. The main guy said, we have way too much work in the back but you can drive to the Springdale location. So, that's what I did. I was just surprised that Fayetteville didn't want my money. I guess Friday afternoons are the wrong days to get service at Phat Tire - Fayetteville. [FIRST NAME REMOVED] [PHONE NUMBER REMOVED]
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Danny always provides exactly what I need and makes sure that I am not back in the shop in 2 weeks and keeps me proactively on the road with the small touches. "While your bike is here let's fix this small issue too". I will never take any of my bikes anywhere else.
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Excellent customer service. Phat Tire goes above and beyond to help their customers..
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Very customer oriented and helpful!
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The availability and ease of finding what I need. Also have knowledgeable staff willing to answer all questions.
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Easy to work with, very flexible, and had just the right bikes available for our rental needs!
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Jackson was awesome!
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The guys at Phat tire in Springdale is always a delight to be attended there. They answer all my questions and give me the best options. Thank you Danny & Andrew for always going above and beyond
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Great service, smiling faces And Excellent attitude! Thank you Phat Tire!
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Guys helped me out right before a big race. Could not get my brakes to bleed with the plastic sram syringes I had. Danny got me going and was kind enough to let me bug him about bleed procedures. Appreciate it!
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