Recent Reviews:
July 16, 2025
S.H.
July 15, 2025
Chris Gurthet
Stopped in with my mtb, no appointment, had an issue with the rear axle that Alex (I think) jumped right into and fixed. Very professional and quick service. Also adjusted my derailleur and lubed the chain. Talked me into trying dumonde tech chain lube, stuff works awesome for turkey mountain. Not an up-sell, I wanted to see if he was right. And he was. Will be back with a list of “stuff” to do to the bike.
July 13, 2025
Tony Foiles
July 12, 2025
Thom Layon
July 11, 2025
Stefan Schwabl
During the initial inspection you told me all the things that needs to be done. You gave me call after you found additional things and an estimated price when everything is done.
You gave me a rough schedule and date and you kept your promise in pricing and date.
Your Technician were always nice and very knowledgeable. I really appreciate the service and the result. My bike drives like new. It’s awesome.
July 11, 2025
E.M.
July 5, 2025
Stephen Amy Sepulveda
July 2, 2025
Rich Wagner
June 30, 2025
Aubrie Morris
SUPPORT & KEEP IT LOCAL ❤️ What I liked about Phat Tire?! PERSONALIZATION. I came into the shop looking for a new bike, I had a few expectations but not a lot of background knowledge or information to lend to landing the right ride on my own, and I was fortunately immediately presented with my dream bike from the knowledgeable Ezra. He listened to what I was riding, my story, circumstances, and skill level, and made a quick fit to the best bike for me right now. I felt confident and super grateful right away, not to mention over the top excited for my new ride! EFFICIENCY. From the time of my initial inquiry to walking away with the outfitted bike, I felt like I was in good hands and everything was streamlined. Transactions were straightforward and quick. Everything promised was followed through on. COMMUNICATION. Upfront cost quotes, no BS timelines and information on bike/components, various notification streams on service (email, text), and clarity with first communication requiring no additional questions from me. This type of personalization, efficiency, and communication instills confidence and has me coming back to Phat Tire for all my bike purchasing, maintaining, and beautifying/specializing needs. Thank you guys!!
June 30, 2025
Brandon Spears
I ordered a Speedtrap spacer for my 2012 Madone 2.1. USPS marked it as delivered to the midtown (no longer downtown) location but it could NOT be found. I was going to wait a day or 2 to see if it turned up before contacting USPS to pursue other options; however, the guys at Phat Tire were on the case. The guys in midtown communicated with the guys at the South Tulsa store, and the guys at the South Tulsa store communicated with TREK who had a replacement part overnighted at no extra cost to me. 5/5 customer service, 5/5 quality equipment, 5/5 will recommend. Thank you so much for the excellent customer service!!
June 28, 2025
J.R.