Shuttle to and from airport comes often with luggage help from driver. Cards are given out when shuttle picks you up at your car to show where you parked and where the shuttle has to go when you return. It is very easy to enter parking lot with printed bar code or phone app. Attendant at entry tells you where to go to find your spot. All in all it is a positive experience at a stressful time.
It is very easy to book and use.
My battery was dead when I returned home and the guys jumped my battery and got me going. I am extremely appreciative of their help.
Love the vans, the drivers, the convenience. Not sure if the policy has changed but sometimes I may need to change my reservation and I donโt think thatโs possible.