Everyone is always friendly and helpful. The parking garage is very clean and safe. The shuttle drivers are also courteous, respectful, and punctual. The process from scheduling reservations to making the final payment is always easy to use and user-friendly! I will continue to use The Parking Spot North for all my traveling plans. GREAT PLACE!
I like that you come right to my car to pick me up & drop me off. There are times that I feel that the driver waits an excessive amount of time to try to get as many passengers on the bus going to the airport. There have been times when the driver has circled the entire lot and then gone back to "covered" to get someone that just pulled in. This is really not fair to those that are already on the bus, that person should wait for the next bus to come get them. When this happens you can see the anxiety build in the customers already on the bus.
Always friendly staff. I had issues with the app upon check in, it wouldn't load, but there was a nice young lady at the booth to assist. Great signage, you cant get lost plus there is always staff to help guide you in the right direction. I've never had to wait more than 5 minutes for pick up whether at parking spot or airport. The price to park at the airport was cheaper than you, but I still chose the Parking Spot because of the level of service I receive
We were so excited the pickup was right there where we parked he had to wait for us to get out. When we gat back around 3:00 am the van was just picking up others so we didn’t have to wait at all