We have used The Parking Spot "1" for close to 15 years and have always been very pleased. The pick up is prompt, the drivers gave ALL be kind, helpful and very nice. They each have loaded and unloaded our luggage. The complimentary bottles of water at the checkout are very welcome as the Phoenix heat greets us. The person at the entrance/ext gate has always been kind and helpful. The Parking Spot is a very important part of our travel.