You pick up and drop off at my vehicle and help with the luggage. Buses are alway clean, with seat belts provided. I never have to wait very long for the arrival when returning from my flight.
Cashier always friendly and offers water bottle :~)
Reservation system to reserve spot during peak travel periods (i.e. July 4th, Xmas, etc.) Newspaper on arrival, water on departure. Ability to build points and earn free parking. Coupons to lower daily price for covered and open parking.
Convenient to leave vehicle for a period of time and be shuttled to the airport. Then upon return from a trip you are shuttled back to The Parking Spot to retrieve your vehicle. The drivers assist with your luggage when picking you up and also dropping you off at the airport. As well as on your return trip. Overall great service.