Easy reservations, good iPhone App, coupons, easy in, easy out, bottle of water, smiling welcome home from the drivers and the CSRs in the toll booths. And my car is safe, secure, and undercover. PS1 is a winner.
We have always been pleased with being able to make our reservations in advance and knowing
it will be safe while we're away. The drivers to and from the airport are prompt and courteous
which is a big plus when you've been on an airplane for 5 or more hours!
Timeliness, friendly, thoroughness. They take the time to put your bags in safely and quickly when you get on. They take you to your gate quickly with little lag. When you get picked up to come back they get everyone and their luggage on quick to avoid everyone standing in the heat for too long.
I like the ease of the transfer from parking lot to terminal. I love that someone is there 24 hours a day watching my car. The staff is extremely helpful and friendly. I love the Spotcard benefits and as I travel multiple locations, I love the familiar setting and feeling at the locations.