This was easy on line to book and scan in and out at the parking spot. Also coming back, the pick up location was closed at the airport but I called the Parking spot #1 and they guided me to terminal 4 for the pick up. The driver was super nice and helpful.
Lot 1 location, availability of parking spots when make reservations, service to the airport is usually good and prompt when parking but, it seems that lot 1 doesn’t have as many vans for picking people up at the airport as lot 2 or south locations- case in point: I arrived in Phoenix on 11/26 and was standing at door 7, terminal 4, at 3:55 pm and a lot 1 van didn’t arrive until 4:23 pm. In this timeframe, there were 3 vans from lot 2 and 2 vans from south- something is wrong and it is not “delighting the customer “
* Reasonably priced.
* Comfortable (air conditioned in summer - important in AZ) transportation to/from airport terminals.
*. Vans run frequently so wait times are very short to go to/from terminals.
*. TPS app makes checking in and checking out as well as payment quick and easy with saved payment methods.
Every driver I have come in contact with has been professional, courteous, friendly and helpful to get me on the bus with my luggage or to deliver me to my car with my luggage. This is the only way to travel out of sky harbor when you're driving your car and you need to park it somewhere. Very convenient. The attendant at the gate has always been friendly and courteous and I appreciate this great service.Parking spot number one gives to its customers.
Wally Campbell
The shuttle quickly loaded my bag and we were off to the airport. Upon my return, it was easy to find the pick up location and the wait was minimal. Super convenient even if it costs a little more. The discount was nice.
Easy to schedule online. Very simple process from the time you drop your vehicle off to the time you pick it up. Fares a little high for my budget but that's a factor of being in the nation's 5th largest city. Associates very friendly.
Drivers both to and from the airport were very accomodating. I came out on the wrong side of the terminal, and the driver looped around and made sure he grabbed me before heading back to the lot. 10/10