Drivers were very cheerful and friendly. I was especially impressed with one of your drivers....a delightful black gal (with beautiful longer braided and beaded hair) who was working around 1:15 pm on Tuesday,October 18. (Wish I could remember her name) I was struggling with maneuvering three roller suitcases - and was traveling by myself. FYI: the large suitcases were heavy - one was 45 pounds and the other was 50 pounds. She easily handled those heavy suitcases - putting them on the shuttle, on the racks - all with a pleasant attitude!!!! No complaints as she lifted them - one even had a handle that just broke that morning. She was very efficient and "professional". Love how she stopped right by my car - literally I only had to take three steps to the back of my car. I was extremely impressed when she insisted on helping me put all of the suitcases in the back of my car too!!!! I had a rough start to my day...she was a pleasant and delightful transition to being back in Arizona....and helping me enjoy the gorgeous AZ weather, relax and appreciate being back in AZ. She should be highly commended for her focus and hard work, efficiency and wonderful client relationship!!!! Also loved the cold bottle of water at checkout. Thank you for a fabulous experience!
ALOT! I love the booking online and via the mobile app. I love checking in and out with my Parking Spot card. I love the oversize lot. I love the bottle of water. I love the fact that I do not have to wait more than 10 minutes for a shuttle to arrive at the airport. I used to park at Sky Harbor Parking and there is no comparison. The Parking Spot is how parking should be done.
A van is always at our car within minutes to take us to the airport and we have never waited long from our return flight for the van to go back to our car. Your service is very efficient and professional.
prompt pick up when checking into lot and being driven immediately to the airport.
and also the prompt pick up curbside and back to lot without all the stops at various hotels [as experienced when parking at other venues]