We got a great haircut yesterday and Pigtails & Crewcuts East Cobb! Great vibe in there too! Everyone was super friendly and made our 3 year old feel great. It was fun to talk to the other parents as well!
We had a great experience--I am not sure if management has changed, but I feel like the level of service has improved at this location compared to several months ago. The receptionist, [FIRST NAME REMOVED] was very helpful/friendly. Also, Ms. Kisha cut my son's hair and did a fantastic job. We will absolutely be coming back to see her!
Ms. Jessica was nice and I think she did a good job for my son.
Only reason it wasn't a 10 is we came specifically to let him (4-year old) sit in a special chair (police car, e.g.) but despite the chair being "open", it wasn't where Jessica was cutting. So, he sat in a normal chair.
Suggestion; when making an appointment, could we either request a stylist or a certain chair? Maybe that's not do-able, but it was a little disappointing nonetheless.
We actually came here because a near by kids salon did not uphold the appointment we made online and sent us away with my daughter in tears.
Pigtails and crewcuts gave us immaculate service! My daughter was so worried that something bad would happen and they made her feel so much better and so special. They are very professional and wonderful with children. The best kids salon in the area!