Response From Pillar To Post
February 19, 2019
I apologize that I was unable to access the roof on the first visit. This condominium had 30+ foot exterior walls and no 1st level roofing that would support a ladder. About 99.5% of the properties we inspect are accessible with our standard 18' ladder that we carry to EVERY inspection. However, due to the height of this building a special long ladder was required to access the roof.
I will ensure we provide more photos of the roof in future inspections.
Thank you for your input, I value every comment we receive and will work to improve for the future..