Alan was easy to schedule for an inspection, was extremely thorough in his inspection and his report, and was easy to reach on the telephone to answer questions about concerns raised in his report. Because of his report, we discovered a potentially $60,000 roof issue and were able to terminate our contract as a result. Thank you Alan!
I was very pleased that I received a call from the inspector on some concerns requesting authority to conduct further testing on a problematic area of the home. The report received was very simple, through and complete. A small price to pay for piece of mind. A wonderful professional organization to deal with.
I appreciated the time and effort I received at every step of the process. All of my questions were answered in real time and explanations were offered for everything. The final report was amazing. So very thorough and comprehensive, it gave each item a reason as to why it was on the list as well as a starting point to fix it. Allen is vey knowledgeable and I really felt as though he were looking at my house as if it were his own. He took great care in his approach and his conversation is genuine. I am in the situation of being in my house for 15 years and wanting to be in it for another 15 at least. Allen's work will enable us to shore up areas of concern and keep this house solid.
Professional and courteous response to phone calls and e-mail.
Ease of appointment and quick reply’s to questions.
Shows concern for customers needs.
Address issues with empathy and proper answer.
Thorough inspection and and timely report.
Call back to address other concerns.
We bought a new house in Oregon and, living in Colorado, retained PtP through our realtor. Alan was thorough and efficient. His report identified some things that needed attention from the builder. Had we closed without an inspection --- this was a new house under warranty from a reputable builder --- we would've been hard-pressed to find the things Alan found on our own. Well worth the money, highly recommend.
Bill & Susan Pitcher
Pine, CO and Bend, OR
Never having had a home inspection I had no idea about the process or what to expect. My initial phone conversation with Alan was very informative and I was able to make an informed decision about which services worked best for my situation.
The inspection was very thorough and easy to understand. The pictures were very helpful in deciding how to proceed with my property purchase.
The report came by email and then again by regular mail in a nice binder for future reference.
All in all, this experience was very satisfying and well work the money
We hired Alan to inspect both the homes we have bought in Bend. He is extremely knowledgeable and very detailed. Alan goes out of his way to ensure he answers all of our questions and he has helped make our home buying experiences very pleasant. We would recommend Alan to anyone buying a home. Alan is very professional and committed to his clients.