Quick, friendly and on time. A very detailed inspection, not a stone unturned. Everything was explained so we understood the actual condition of the home. I have recommended them to everyone I know in need of a home inspection.
Allan Keyes was great. He was very thorough and took many pictures illustrating his observations. He gave us a day to look at the report and then called to make sure we understood it. His conversation helped me understand what issue were more important than others. I really appreciate his helping me know what I am purchasing. Thanks.
Prompt and very thorough. Everything was verbally explained after I received the report. I liked have the more serious issues at the beginning of the report so I could get them resolved. Appreciated Alans suggestions of how to fix the issues.
Very thorough review and plenty of additional options if needed. Inspector was in contact if anything came up. This is my second inspection using the service and I’ve had no issues with th process or thoroughness of the inspection.
This is a great company. Very thorough and detailed report provided in an easy to understand format. I have used them for more than one inspection and will absolutely use them again... great service and very efficient from scheduling to completion... 5 stars!
Alan was easy to schedule for an inspection, was extremely thorough in his inspection and his report, and was easy to reach on the telephone to answer questions about concerns raised in his report. Because of his report, we discovered a potentially $60,000 roof issue and were able to terminate our contract as a result. Thank you Alan!
I was very pleased that I received a call from the inspector on some concerns requesting authority to conduct further testing on a problematic area of the home. The report received was very simple, through and complete. A small price to pay for piece of mind. A wonderful professional organization to deal with.
I appreciated the time and effort I received at every step of the process. All of my questions were answered in real time and explanations were offered for everything. The final report was amazing. So very thorough and comprehensive, it gave each item a reason as to why it was on the list as well as a starting point to fix it. Allen is vey knowledgeable and I really felt as though he were looking at my house as if it were his own. He took great care in his approach and his conversation is genuine. I am in the situation of being in my house for 15 years and wanting to be in it for another 15 at least. Allen's work will enable us to shore up areas of concern and keep this house solid.
Professional and courteous response to phone calls and e-mail.
Ease of appointment and quick reply’s to questions.
Shows concern for customers needs.
Address issues with empathy and proper answer.
Thorough inspection and and timely report.
Call back to address other concerns.
We bought a new house in Oregon and, living in Colorado, retained PtP through our realtor. Alan was thorough and efficient. His report identified some things that needed attention from the builder. Had we closed without an inspection --- this was a new house under warranty from a reputable builder --- we would've been hard-pressed to find the things Alan found on our own. Well worth the money, highly recommend.
Bill & Susan Pitcher
Pine, CO and Bend, OR