The inspector spoke very clearly to make sure we understood the inspection, the inspection process and the report. He showed the contractor on site exactly were work needed to be completed. I'm extremely pleased with the work done and the inspectors willingness to explain the inspection report.
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Eric was extremely professional and thorough. They had my best interest in mind and even down graded my original order because he felt that a premium inspection package was not needed. I would recommend Pillar to Post to anybody that needs a home inspection and would definitely use them again.
Disappointing in the fact that I was mislead that radon test was part of the home inspection. When I called in to schedule the inspection I specifically stating that is something that needs to be done. Also would be a part of the quote provided. If I knew that was not part of it and for it be an additional 130 for radon testing when the basic testing was done, (already 500) I think I would have hold off on it.
Eric you did an amazing work for what you had to work with. I do think there should be some type of entitle for what I was mislead to believe was worth my business.
What can improve is the customer service - more active listening, understanding what the customer want and/or if it fits the customer needs.
This was my second home inspection with Eric and I truly was happy with how thorough he was in inspecting the home inside and out! Eric was very courteous and on time, making sure that if I had any questions he would explain them to me.