The inspector, Chris, who evaluated the property seemed very knowledgeable about what should and should not be happening with everything that he inspected for the home. I asked him questions about some of the service offerings and he was able to provide a thorough response that helped me determine if those services were necessary or not.
The owner, Lee, was super helpful in helping cancel a service that I determined was not necessary. I received last minute information that made me question one of the services that I had scheduled. He reached out to me and gave me some info about the service and why it's beneficial, but still helped me cancel the service as I didn't feel it was necessary.
It would be nice to see of the bigger items included in the packages, or different packages geared toward certain types of homes, e.g. like an "Older Home Package" or something like that that would include the other services that likely should take place for an older home. I was also surprised that the Prestige package did not include a mold test. That package seemed to be geared toward those that may suffer from allergens, and mold being a significant allergen, I would think the mold test would have been part of that package.
Overall, I had a good experience with Pillar to Post and I would recommend them.
Lee did a great job identifying the issues in and around the home. He was very thorough and spent the time to make sure I understood what he found. The company was very easy to work with and was able to schedule the inspection on short notice. I highly recommend Pillar To Post!
Very efficient, thorough. Chris explained and showed all of his findings. He answered all my questions or referred me to other sources if it was beyond the scope of his inspection. He took pictures so that even after the inspection it was easy to remember the areas of concern. His report was organized and easy to follow.
Mike was awesome. Extremely knowledgeable and professional. Answered all of my questions during the process and made sure I understood his analysis. Also recommended routine maintenance items for my future reference.