Both inspectors were highly communicative throughout all phases of the inspection and were very patient with me (the client), a first time home-buyer. They conducted intricate and detailed examinations of every aspect of the house, from top to bottom, wall to wall, inside and out. They provided detailed descriptions of all findings, as well as suggestions to possible resolutions ... and the Pillar-to-Post flyers/guidelines/price-range recommendations to help me ensure the corrected-findings were -properly- corrected and not just hidden/covered-up. They helped me understand the process, what to expect, what to look for, what to be cautious of, how they planned to help me, what their M.O. would be, what I could expect from them, and too much more to note. Both Rachel and James are outstanding technicians and wonderful examples of a respectable and worthy organization. I hope Pillar-to-Post is, and inspectors like Rachel & James are, around for a very long time, because I plan to recommend them to friends and utilize them again in the future. Goodonya!