The service man, Knicholas Smith, was very professional and informative. He was thorough and provided clear explanations for the feedback he provided. His competence gave me confidence in the report I received. He was also friendly and respectful.
Knicholas Smith was our inspector. He arrived early, explained what he did, what he would be looking for and immediately started work. He allowed us to follow where he was going, ask what he was looking for when we didn't understand and explained his reasons behind each area that "could be" an issue. My husband was in the building business for 50 years and was extremely impressed with Knicholas' knowledge and expertise. He is truly an asset to your company. The report we received was clear cut, the pictures were self explanatory with arrows and complete with a thorough reasoning. Our realtor was also extremely impressed with Knicholas' professionalism as well as with the report.
The technician was very focused on the task and very attentive and explanatory to our questions. We were very satisfied with the service and are very likely to recommend it to others. Well worth the price!!