Prompt, courteous and articulate service, written agreement so everyone is on the same page, clean cut inspector who is on time and connects well with customer. We are very impressed with Lee Lauderdale and Pillar to Post.
A couple of things were improperly reported as not working when they were, I.e. the kitchen gfi. Not all water sources were checked as 2 faucets had the hot and cold dispensing opposite of what was posted. The dishwasher was not tested and later on found out it had not been properly installed. The garage door was damaged during the inspection. It wasn't all terrible, there were things found I wouldn't have known to look for (expansion joint, light with paint on it) so I do appreciate that but overall I was not completely impressed unfortunately.
We appreciate the thoroughness of Lee’s inspection as well as the quick scheduling. The reports were professional. We have used this company before with the same great results & would happily recommend them again.
Lee did a great job! he explained everything thoroughly and told us what items needed fixing and what items needed looked at. Overall he made us feel better on our decision on buying this home for our first home!
Fast, liked the detail of the binder and how organized it was. Really liked the break down of the pictures with the recommendations. Makes it easier to negotiate with sellers especially since we don't get on roofs etc.
It was very professional but personal as well as the inspector took the time to walk me through the issues and things he had found. The inspector was very thorough and made sure to check out all that he possibly could. It was a huge help being able to see it all and have it explained in person as well and getting such a helpful binder of information was great. The inspector took the time to answer any and all questions I had. It was a great first experience with a home inspection.