Response From Pillar To Post
October 04, 2019
This situation is also very frustrating for us as these issues were, indeed, already included in the inspection report. We've found that situations such as this usually arise from a misunderstanding of the scope of a visual inspection, and that appears to be the case here. It's important to remember that we're generalists, not specialists, so a subsequent specialist inspection will often reveal more than we can see, as is the case with this roof. We've already addressed this situation with the agent and will be glad to re-inspect anything within the scope of a visual inspection.