Brian went over every step with me. Explained what he was doing and showed me how things should be working. He was very through and explained things so that I would understand. He took a lot of time to insure the inspection was perfect.
Chip was terrific. He took the time to explain his findings--what was great about the house and what needed some work. My husband and I both learned so much about our future house and he didn't even mind my naive questions. We were pleased with the promptness and professionalism! A+ job!
The whole home inspection process went smoothly, from making the appointment to receiving my report the same day as the inspection itself. Brian was very friendly, knowledgable, and professional. And the guys from Ever-green who inspected the sewer line were pleasant to work with and also produced their report in a timely manner. This is my second time using Pillar to Post, and I wouldn't hesitate to use them again in the future.
From the first second, Brian was friendly and honest. He showed us not only the good but more importantly the bad, but in a good way. He made the first purchase of a house feel more at ease after the inspection was over. Hands down best customer service I've had with attention to detail. 1000% recommended to anyone I know needing an inspection.