I felt very comfortable and in good hands with the inspection. My inspector, Gene, was knowledgeable about the complex I am looking into and explained everything along the way. I would definitely recommend Pillar to Post. I have every intention of looking into and using some of the contractors listed in the book.
Very professional but with a relaxed attitude that giving me confidence I needed.
Communication and scheduling process beforehand was easy, the report was very detailed and I feel like it is one of the more thorough inspections I've had done, and Q&A at the end of the inspection and afterwards has been very helpful.
Although Nick was excellent and I was very happy with his inspection, I have an issue with what was promised in regards to the septic inspection. Your septic contractor said there is an issue with the septic system and therefore was not going to pump it. I've had two other septic companies come and and they feel it's fine. After I called your office to request a refund since I spent almost $1800 and didn't get the septic pump, I was offered a $100 refund. However it's now going to cost me $250-$300 to get the tank pumped. If you really want to know what you can do to make things right, keep the $100 and have the tank pumped as you were contracted to do.