Marc was extremely thorough and explained the process to my wife and myself regarding our potential purchase. The proceeding GHI report was very detailed and meticulous in regards to the inspector's attention to every detail that he felt we should be concerned with.
Mark Rocco was incredibly thorough and patient and answered all of our questions as well as reviewed his findings throughout the inspection and then again at the end of inspection. The customer service representatives were very informative and helpful and I was able to schedule an appointment quickly. Would absolutely recommend them to anyone looking for a thorough inspection!
Marc the inspector was thorough and knowledgeable. Also, when I was considering among multiple inspection companies your receptionist was so much more professional than others. Once I spoke with your people, I didn't even bother getting back to the others. In fact, one company never returned my call. Lastly, the infrared device was so cool and I felt so much better about buying a condo unit that was sub-level once I had the results. Marc demonstrated it for me as well which made me know it wasn't just a bell or whistle. It was legitimate technology that absolutely gave me piece of mind regarding moisture. It even picked up the varied temperature of the soil in a potted plant. Now that's impressive. I was very, very pleased and I let the real estate agent know that I was happy he recommended you among the three he recommended. (Since I was critical of others, please do not share any reference comparing Pillar to Post to others. Feel free to share my reference to the infra-red device though even though I did not check the box below for sharing my name publicly.)
Marc Rocca was on time, did a thorough job, was available to discuss the report with me several times, and even came back to the house to look for a fireplace brand name! I call that really good service, someone that goes above and beyond.