Mark Reiff did a very thorough job on the inspection of the acreage on the inside. Due to the weather he was unable to do a thorough inspection on the outside. Were surprised to have to pay for a full price inspection when the outside was unable to be completed. Mark has a great personality and took the time to share and show us everything he found. Very much appreciated! We would definitely recommend Pillar to Post to others.
[NAME REMOVED] & [NAME REMOVED]
I appreciated how thoroughly the house was inspected. As a single mom, I want to be sure I am making a sound investment and understand future expenses that could come up. The honest discussion of the issues found. The easy to read report. The way things were explained in an easy to understand way.
Terrific attention to detail. Terrific communication with client. Presented detailed report in timely manner. Broad knowledge with all aspects of the home. Inspector answered all questions. Very professional and friendly.
Mark did an excellent job explaining everything thoroughly. The binder is full of information and will be very helpful in years to come. The final inspection document was very clear and helpful in reviewing the things we had talked about. Overall it went smooth and Mark made the process very easy for me.
Excellent customer service! When I had a question about the contract, I sent my question via email after normal business hours, so I did not expect an answer until the next business day, however, someone called me that very evening to answer my question. Also, Tom was very thorough, clearly explained his assessment, and took the time needed to make sure we understood everything. All around, the best customer service we've received in a long time!