1. Brad, our inspector, answered the phone himself, in person, when calling to schedule. In calling different companies to get price quotes it was all automated machine voices that prompted us to an actual person, and some we didn't even get to speak to someone. The beauty of a small business my husband and I deeply appreciate
2. Brad was friendly and personable, but undoubtably professional and thorough. That is the best combination of personality characteristics one would hope for in this situation.
3. Brad educated us on many of the items he would be including on the report, as we went. This gave us opportunity to clarify and learn about the condition, little by little, instead of at the end and not remembering the specifics.
4. Brad was patient and approachable to all our questions through the inspection and non-judgemental of our "first-time home-buyers" lack of knowledge.
This was a wonderful experience and we thank Brad for that.
Brad was wonderful to work with. It was very easy to ask questions and he answered every single one. He also assured me that he was working for me and that is very important, as an inspection can be a stressful event. I would hire Brad again in a heartbeat!
Our inspector was courteous, knowledgeable, and an absolute pleasure to work with. I greatly appreciate the knowledge passed on from Brad, and will recommend him and Pillar to Post to everyone that I can.