Brad was very prompt with the service. We were in a slightly tight time frame and he was able to get us in in a very reasonable amount of time. At the inspection he was courteous and very knowledgeable. He shared good ideas with us and easy to talk to. The report was received promptly that afternoon. Great service!!!!
Brad was down to earth and explained things in detail as he pointed them out during the inspection as well as thing to look out for in the future. He then promptly delivered the inspection report with his detailed findings the very next day! Overall excellent experience and I would highly recommend!
1. Brad, our inspector, answered the phone himself, in person, when calling to schedule. In calling different companies to get price quotes it was all automated machine voices that prompted us to an actual person, and some we didn't even get to speak to someone. The beauty of a small business my husband and I deeply appreciate
2. Brad was friendly and personable, but undoubtably professional and thorough. That is the best combination of personality characteristics one would hope for in this situation.
3. Brad educated us on many of the items he would be including on the report, as we went. This gave us opportunity to clarify and learn about the condition, little by little, instead of at the end and not remembering the specifics.
4. Brad was patient and approachable to all our questions through the inspection and non-judgemental of our "first-time home-buyers" lack of knowledge.
This was a wonderful experience and we thank Brad for that.
Brad was wonderful to work with. It was very easy to ask questions and he answered every single one. He also assured me that he was working for me and that is very important, as an inspection can be a stressful event. I would hire Brad again in a heartbeat!
Our inspector was courteous, knowledgeable, and an absolute pleasure to work with. I greatly appreciate the knowledge passed on from Brad, and will recommend him and Pillar to Post to everyone that I can.