very efficient and thorough inspection with photos. Like on-line signature system to approve getting work done. Manual will be very useful for continued maintenance. information about services was very helpfu.
Thoroughness both in the inspection and the reporting.
Taking the time to make sure we, the clients understood what was found.
An excellent gallery of pictures to help guide repair and maintenance priorities.
Availability for follow up.
You were able to fit me in on short notice. I appreciated the comprehensive explaination of what you found on your inspection and especially the binder you provided with your findings. Your indepth explanations on different areas of the inspection was also very helpful. Also you were very personable and professional.
Inspection was very detailed,wealth of information(binder), Sean Wen was very professional. He did not rush the presentation on the inspection, and made sure all our questions and concerns were answered before leaving.
Your representative was available within a day and even though we are not in Victoria, we could see from the report (which was received the same day as the inspection!) that the inspection had been comprehensive and well carried out.
I was most impressed with the whole personal sevice. The fact that I did not have to book weeks ahead. To come over to the Gulf Island with such eagerness was satisfying enough, but to get such great results so fast was a God send.
The inspector was very knowledgeable and enthusiastic. He was also very thorough and examined every detail. The on-site presentation and print outs, as well as burning everything to digital was awesome.