The best thing about Rob was that he included me in everything. He didn't just go off by himself then present the report when he was done. He took me in the attic, took me into the crawl space and made sure I saw what he was seeing. He also gave suggestions on how to fix certain problems. He didn't rush us and made us feel comfortable and not like we were in the way.
Not being a very "handy" person, Rob took the time to explain things in layman's terms. He gave honest advice as to what could be addressed by myself and when a professional should be brought in - what issues deserved the money spent.
Rob was very knowledgeable and took his time. He pointed out not only what was wrong with the property, but also what was normal wear and tear. Rob provided a printout on the spot, detailing the specifics of the property and necessary maintenance. Was very pleased with the service and glad that I hired Rob.
Rob, you were very thorough and explained everything in detail. I started to wonder if I needed to take notes, but you had a great memory and the report included everything you pointed out during the inspection. I'm not an overly handy guy, but you explained things in a way that I understood. Thanks for your professionalism and expertise.