Everyone that I spoke with from the time I called until I actually met with the inspector was very pleasant and helpful and did exactly what they said they would do from emailing information to sending hard copies by mail. Everything was very easy to understand and there were pictures of everything. It made me feel very comfortable buying my house knowing that there wasn't anything there that I wouldn't have thought to look for. They think of checking everything!
The process of setting-up the appointment was very professional. The gentleman was timely and had a process that he followed. Other than a couple of things that needed to brought to his attention, he was thorough. The follow-up was extremely quick, and was presented very professionally.