Your sales staff were very helpful and courteous. No pressure to buy and very helpful in my decisions.
Paco was awesome. Mitchell was very helpful too!
I have been a customer for some time now and I would highly recommend Pine Mountain! Everyone I have interacted with there has been great and they truly help me keep my bike in great working order!!!
Great intro / reminder class on trail side repair. Appreciated time to answer everyone’s questions and learned about new-to-me tools/products that will help keep my on bike repair kit light!
We love Pine Mountain Sports! It's our go-to for all our outdoorsy needs. They are well-trained and knowledgeable and nice! And we love that they are so supportive of our Bend community.
This is a shop run by people who actually ride, and it shows. After a few years of riding hard in Bend, it was time for a full inspection and service for my MTB. The initial inspection identified a new chain, brake pads, tuning, and a few adjustments. The bike came back dialed in and ready for summer. I'll be back without hesitation, and would recommend Pine Mountain Sports to any rider in Bend without reservation.
Side note — while they serviced my Blur, I rented one of their Trek Fuel eMTBs and covered 23 miles around Phil's in 2.5 hours. That eMTB just went on my wish list for this year.
Just excellent, friendly service all around with a great selection to boot. Felt like a real person, not just a credit card, with real concerns that were taken seriously, considered thoughtfully, and led to the best solution. This is standard operating procedure and just one of the reasons that I will patronize this business over other, national brands.
I've been a customer of Pine Mtn for several years now. I've purchases two mountain bikes, accessories, clothing, and had had my bikes serviced. I've always been very happy with the service I have received.