The service technician, David Bierema, was very polite, explained the products that he was going to be using and what the expectations would be from the carpet cleaning. He called prior to arriving and was very prompt in arriving at the time that he had stated. My carpets looked amazing after the cleaning was completed. David explained the post cleaning instructions and provided me with a hand out of the instructions as well. I was extremely happy with his service and how great my carpeting looks!!!!!
- Great communication prior to the appointment and showed up early in the expected time window.
- Price as quoted very accurate.
- No pressure sale. I had the areas cleaned that I wanted and no more
- Carpets looks and smell wonderful
- Used floor fans to dry the carpet faster so that we could use the rooms
Everything was Great from start to Finish. Dave our carpet specialist was Fantastic! Very Professional and Efficient in his work. Very Happy with the Company and the Service will defiantly recommend to Friends and Family!
Personable and professional technician; offered additional services but not pushy; worked quickly and efficiently; courteous and respectful. Very happy with the results of the cleaning; will recommend to others.
My husband and I like everything about the cleaning itself, but mainly, we appreciated Anthony, who cleaned our carpets on March 25. He was so knowledgeable about the products and recommended the perfect solution to our problem. Most importantly, he was kind. Anthony was extremely respectful of our home, children, and pets. He was smart, engaging, and took such pride in his work. I was amazed to learn he had only worked for the company a short time. Please thank him again for us, and let him know we will absolutely request for him to visit us when we schedule with Zerorez in the future. - Dr. Constance DeMore Savine
Our technician went above and beyond to provide us with a great service. He was thorough when explaining the options to us and was knowledgeable about the products. This was a very positive first experience using zerorez and we will definitely be returning customers because of it.