How professional the technician was.
The fresh and clean the carpets were, not the harsh smell of chemicals.
Wasn't very happy having to spend so much more than expected, of course I guess it's true you get what you pay for.
I was very pleased with the work that was done. My carpets look brand new after you came and cleaned them. I also noticed that the stains did not re-appear after they dried and I ran the seeeper over them as with other companies I have had in the past. The technician was very thorough in his explanation with pricing and procedure. He was very friendly and efficient.
The service was extremely satisfactory. Nate was very polite and professional. He answered all our questions and did a great job with cleaning and sanitizing our carpets. I would very likely recommend Zerorez to family and friends.