Went in on a Wednesday afternoon. The friendly knowledgeable staff helped me tune, align, change break pads and a brake cable for my bike. Initially he said I should get my bike back by the weekend, latest on Tuesday. To my happy surprise, I got an email and text that my bike was ready for pick up on Thursday! Around 24 hrs turn around time. Everything cost around $133.
Excellent products very good quality. Service in Plainview the best in Long Island they called you to give you updates of the repairs and you receive the bike as new.
The Customer Service team is awesome! Very professional very informative preemptive maintenance. Is there message when you purchase a Treck bike! I have bought two bikes from the Plainview store and I highly recommend them.
Amazing, friendly, knowledgeable staff. Last year Jackson helped fit my son to a bike, and this year he was servicing it for its first tune up. You’re in great hands if you choose this store!
Jackson is my go to person at Trek Plainview. He does a great job explaining what’s going on with my bikes, setting expectations and interacting with customers generally.