The friendliness of the staff and they're willing to stop and explain anything that you don't understand you always greeted with a smile, have a great workout and when you're leaving, have a great day, I appreciate it.
I've been going many years to the neighborhood Planet Fitness. Overall, I'd recommend it to friends. Although, prices have gone up, it is still a good value for the facility. I notice many neighbors that weren't normally gym people that go regularly so that is a great service. I was also pleased to see some new equipment this past New Year. I believe these were the first additions since I've been going. I also think that the young staff has improved in the past year, not on their phones so much and more attentive to keeping up the gym.
As far as improvements, please be attentive to servicing the machines, especially fixing the broken ones. For a long time, one of the 3 hydro lounges was out of service. It now works but is only programmed for 7 minutes. I have mixed feelings about the Summer promotion for teens. I think it is a great service providing them the free membership for a positive activity like exercising. Though, they do make it much more crowded / wait times / machines not available etc. I've asked several team members why 2 of the tvs are dedicated to infomercials, can't they change it? They said they don't know why and they can't change the channels. Watching fundraising for the Smile Train half of the week should be changed. Plus some of the PF programs are a waste of monitors too. With Fall approaching, I'd recommend they have flexibility to change some TVs on the weekend to show the College and NFL football games, right?
Good atmosphere with people of all ages and stages. Only an occasional encounter with people who think they own the gym. The equipment suits my needs. Only an occasional wait for popular items. My only equipment complaint is the backward leg lift in the 30 minute work out area (it's the only one in the gym). You have to do a face plant on the bench or hold your head in an awkward position to avoid it. I don't use it because it has odors from other people who have face planted. I would love to have a backward leg lift machine like I have seen in some other PFs.
I have used Planet Fitness in another state and here in Virginia. What I enjoy so much about this location is the cleanliness. You actively see the employees cleaning the equipment. And a very good amount of the members cleaning up after themselves. It looks and smells clean in there. It has a good range of equipment. You see the machines being kept up. If one is broken it is usually back up and running quickly. The parking lot feels safe. It's a good location. I really have no complaints.
Convenient location. Working equipment. Nice employees and clean ladies room. I do however miss the old crunch machine. I found it more effective than the one you have now.
Excellent Planet Fitness Staff, cordial, friendly and polite, Its always great to get a welcome greeting and exiting acknowledgement
Equipment in facility well maintained, functional and repairs are immediate.
Planet Fitness Warriors are focus on their personal fitness routine and courteous and polite
to fellow members There are Planet Fitness Warriors because of their fitness excellent levels can be inspirational
It is a quiet PF Center and just feels good to be inside.