I got early in the morning, and its never crowded, but there are enough people to not make me feel awkward about being there. The gym equipment is great, but I'm weirdly more impressed with the wraparound services like the spa chairs and the showers.
Plenty of machines, clean, and very friendly. I love that it's open ALMOST 24-7. Wish it was fully 24x7. We've been to a couple of Planet Fitnesses. The one thing we don't like is that the cardio machines are all facing the weight machines. Most other gyms we've been to in the past are the opposite. Usually the weight machines are behind, so you don't feel like people are just looking at you the entire time you're working out.