Had a bit of an issue with referrals and Colton was quick to resolve it! He was polite, professional and quick to respond! PF has great tanning beds and clean rooms.
I like the atmosphere. It is clean and the attention to the customers is exceptional. I was away for several months recovering from an injury. November 2024 through February 2025. When I returned the manager was new as well as many of the associates. I had a great relationship with previous managers and workers, and I was a bit unsure if I would still have a good experience. It's been several months and I'm happy to say that I still find my PF store people to be welcoming and helpful. I'm happy to be working out again in a professional place where people conduct themselves so well.
I Love the atmosphere, the way it's set up. The quality of all the equipment. How clean it is. And everybody that works there or works out there is super friendly.
Always Clean; Bathroom and Changing Room spotless and well appointed.
Machines are always clean and never out of order or needing repair. Staff always friendly. AND- thank heaven- no loud, blaring, obnoxious music!
The gym is always clean.
Why don’t you ask what Planet Fitness could do to improve?
Cell phone usage is ridiculous. Hardly a workout session goes by that I don’t have to wait on a machine because someone was on their phone. Their aren’t any signs anywhere reminding customers to respect other customers limited time to work out.