Staff here is always friendly and the building and equipment are clean.
The problem is there is no regulation of rules of cell phone use and 30 minute workout room. People are allowed to sit on a machine for 30 minutes, facetiming and flipping through their social media, clueless to the fact that it is a circuit room and there is a timer which means you should probably move because other paying members have come to work out and can't utilize the equipment.
This problem has always been here and nothing is ever done regardless of which planet fitness you are in.
It would be nice if a staff regularly walked through to check these people who camp out and take away time for others.
I continue to receive these surveys that are not used to make my gym better but for marketing to make your job easier.
As long as you continue to send these, I will continue to give my opinion that your rules are meant to be followed and you should enforce them.
Also yes, we all understand the 10 dollar membership means you get what you pay for.
Clean equipment and surroundings. Close to home and offers everything I need. First time back since I broke my shoulder in November. Was able to use most machines I used in the past with a couple of exceptions . Was pleased to find a piece of equipment at PF that I used throughout physical therapy.
It’s a very friendly environment. The staff is very helpful and always has a smile on their face. The equipment is well maintained and such a variety for every athlete. I’m confident when I walk though the doors that I’m able to get in a great workout. I also love the tanning beds and massage chairs very clean and always up to date 👍🏼 . Hand down definitely rate this gym at a 10 !!
I love this gym. It is always bright and clean and the workers there are very friendly and helpful. When I moved to SC I went to the Fort Mill gym but did not find the same atmosphere and due to health reasons put my membership on hold. Coming back now I will only use the Ballentyne gym