I'm not sure what other people have experienced here, but based reviews its mixed. My experience has always been very pleasant and professional. I'm an early morning person and my experience is based on the hours of 6am-9am mon-fri....
The front desk staff are attentive and helpful and always smile.
The Black Card area is always very clean and the machines are working. Occasionally theres a massage bed not working but it has no effect on my experience....things break.
Gym equipment is always working and there are plenty of machines to choose from.
Its a great place and clean. I would recommend this location to anyone looking for a good gym and great atmosphere.
Staff is so friendly and ready to answer questions or help when asked. No matter how full the parking lot seems to be, I never have to compete for the machines. There is so much room and the place is very well lit. I also really enjoy the Black Card membership.