Nice equipment. Mainly like that everyone is so incredibly nice and helpful. That includes the staff and the members. Like the diversity of members. Like that you encourage young folks like last summer when they could come to gym free. Like the hydro massage. Like that it is kept so clean. Years ago I was a member of a club in a western state that was expensive and limited membership to the “right”,people. Trust me Planet Fitness is head and shoulders above that fancy club in all aspects except for a pool. You have a great business model and I hope it continues. Exercise is such an important ingredient to health and a long active life so think of your business as health promoting. Best of luck..
Major upgrade to all the resistance equipment makes a huge difference and an excellent improvement. An employee works hard every day keeping facility clean.
The Brunswick location is not considered my home gym but I enjoy going because convenient to use as it’s close to my job. The staff is always friendly and the gym is kept clean.