The facility is always very nice and clean. The bathrooms are very clean. Staff is very friendly. Staff is always very helpful. Only thing I don't like is people sit on the machines with their phone instead of doing a workout. But that's not anything to do with the facility itself
I am a regular at Planet Fitness in Brockport. It is always very clean. I have gotten to know some of the staff who are very helpful an friendly. I like the variety of machines and weights there. I also like that the equipment works! The layout of the club is very nice and it is bright inside.
The equipment is well maintained and clean. The staff at night have gotten better at being at the desk to support the extra activities, (tanning, massage chairs etc).
I was visiting brockport on a couple jobs from out of the area when I thought to stop in for a workout at the local PF. Staff member Quinn (late 20’s blonde hair outer ear piercings) was very friendly going above and beyond to make me feel welcomed. She offered a full tour of the gym itself, equipment as well as showing me the correct firm of how to do a smiths tower. Upon leaving she gave me local recommendations of noteworthy places to eat/see around brockport. Her kindness and gratitude made an otherwise good day even better!
It’s great and has been for many years EXCEPT NOW!!
Hydro massage and deep tissues are broken and your entire staff along with your black card members are extremely frustrated!!
Get the equipment we PAY EXTRA for working ASAP please!!!!!!!
Too many visits now without access to the machines I desperately want.
Kindly advise ASAP when this will be resolved.
Thank you