I like knowing you will always be recognized and said hello to. No problem, usually, getting the equipment you want to use. You can't beat the price. The only problem I have is our planet fitness at the Citadel Mall in West Ashley does not have a personal trainer to do classes. They offer personal training but we have none and there will be a $10 fee if I want to use another planet fitness that has a trainer. I do not feel I should have to pay a fee because my PF does not have one.
People who work there are always nice. It’s always clean, usually not crowded so equipment is available and it’s close to home. Outstanding deal for the money!
The customer service of the employees and the availability of the machines while being able to access other equipment. The customers actually work out and not just sit around talking to others who are at the gym and/or talking on their phones.
At the time that I go, all the machines I want to use are available, parking isn’t a problem at all, the facility is clean, and the equipment is also always very clean/working properly (and just an aside, but I love how many cleaning stations there are; it makes it very convenient to clean your machine, regardless of where you are in the gym).