Variety of equipment and cleaniness of facility. Also like roominess of facility, other Planet fitness facilities I have been at feel confined and on top of each other when working out.
One thing I like to see improved is equipment availability. Too many instances of people just sitting on equipment for long periods of time scrolling or talking on phones or just daydreaming.
Very nice customer service from Rachel, Rileigh, and Nazir. They are very welcoming and sweet. This Planet Fitness is always clean. I’ve been coming here for 5 years. I am very happy here.