Overall my experience at Planet Fitness has been excellent. Good variety of machines and exercise areas. Staff has been very accommodating and personable. Nice to have tanning and massage chair options available as well. Bring open as much as it is makes it easy to find a time to workout that fits your schedule.
One area that could use some attention is maintenance of the machines, massage chairs, showers and cleaning of locker rooms. Out of order signs were on several machines for more than a week.
Adequate staffing is a problem for most businesses these days. Staff is stretched between front desk and club monitoring of paper towels and sanitizer. Male and female locker room monitoring is difficult for single sex staffing. Please understand these observations are suggested in the spirit of fine tuning and not major issues.
As I said at the beginning of this epistle, I thoroughly enjoy my membership at Planet Fitness and have recommended it to several of my friends. My wife and I spend the winter in Florida and that is where we have our “PF” membership. Unfortunately at home up north, the closest “PF” is an hour away so we have to find other alternatives.
Always greeted with outstanding enthusiasm and kindness at the front desk. I love that the employees (Lexi) shows kindness, care, and compassion no matter the time of day. I love that new equipment has made its way inside the facility and hopeful for more in the near future!
This gym is absolutely great! Every time I work out I am greeted with a smile, and the gym is always super clean. When I signed up, Isabella was very helpful and informative about all of the benefits that come with a black card and showing me around the facility. All of the employees have been super helpful every time I have gone in, making the experience super stress-free. I highly recommend this gym to anyone who is thinking of joining!
The Planet Fitness in DeLand deserves its own sitcom.
Where do I begin? This place isn’t just a gym — it’s a vibe. It’s part sweat, part comedy club, and part group therapy with machines.
You walk in and you’re greeted by the dream team: Lexie, who’s got the energy of five Red Bulls and the charm of a golden retriever in human form; Willow, who somehow manages to run the place, motivate people, and still find time to make you feel like you’re the main character in a movie montage.
Then you’ve got Trace, cool as ice and somehow always appears out of thin air just when a machine starts squeaking like it’s about to confess secrets. Seriously, if he ran for mayor of the gym floor, I’d vote twice.
Now, enter the new stars: Mia and Chris.
Mia? An angel in sneakers. Her smile could power half the treadmills in the building. If kindness were a dumbbell, she’s out here repping 100 lbs.
And Chris? My guy. He’s got the chill of a Zen master and the motivational skills of a coach who actually believes in you. I once saw him give someone a high-five that looked like it changed their entire week. Probably healed their childhood trauma too.
Together, this crew runs a tight, welcoming, and hilariously entertaining gym. They make you forget you came here to suffer voluntarily. Even the Lunk Alarm gets less judgmental when they’re around.
So yeah, I don't even know why I'm here anymore.
But I gained friendships, abs (somewhere under there), and a solid appreciation for gym-based sitcom potential.
10/10 would recommend. Just don’t try to steal Nick's treadmill near the fan — we fightin’.
Lexi and the rest of the amazing staff are pleasant and easy to approach and constantly cleaning or organizing the gym. I don't see the manager helping or engaging with customers very often. I'm big on leaders lead by example. I have been a customer of planet fitness since 2010 and this among the top 3 of the 15+20 I have visited.
Staff is helpful and friendly. The place is kept very clean. The equipment is kept up to par maintenance wise. There is a nice wide variety of equipment to use. The hours are convenient. I am 65 and there are plenty of people that are my age that go. Love the place I do highly recommend it to everyone.
Had an issue being concerned about safety with the homeless within the club. An employee contacted me and said they have security in case there are any issues.