Customer service is mission critical. You have two very nice gentleman at the counter with a welcoming hello, and a sincere goodbye. Always willing to help as I wish to do the tanning prior to my workout.
I like the variety of machines, the large screen TV's, the reasonable fee, and the friendly and helpful staff. I also appreciate the cleanliness in the locker room and the overall facility. The one thing that I have asked for quite a few times is to bring in another seated sit-up machine. There is only one, and people are usually standing and waiting (until someone is finished) to get on it. I have been with Planet Fitness for 8 years, and this is a machine that everyone complains about needing a second one.
Overall I am very happy with Planet Fitness.
I love going here it was the first place I thought about getting a membership to, I come here to leave to get rid of all my problems and better myself, 10/10 recommend