I ragged on this location for being unsanitary, and broken machines....they listened and i saw them make active changes. Cleaning consistently, addressing issues, EVEN USING THE LUNK ALARM ON LOUD LIFTERS, music to my ears.
I see the staff, the same few people that always work there, all do it. Machines go up, clean and wipe down everything. They take the concerns down about machine issues. Alot of machines are great now and consistently
Only a few machines need tuning up and im sure they will do it when they test all equipment. Change takes time
Since my one review where i gordon ramseyd you guys, til now, is much different tone. I enjoy coming here. Little crowded but hey, its part of sharing. Overall much bigger difference and actually highly recommend EHT Planet fitness. Even the associates are chill yet professional always. Its a good vibe.
Its been a couple years of them consistently doing this great work. Staff took it seriously and theyve proved to the area, that they listen to feedback well, and actually rise to the challenge.
Now the challenge is to improve everyday, while consistently providing an industry gold standard everyday. Machine repair turn arounds on 5 days or less, even less time of possible. Sanitization improvements if applicable. Like water filter replacement on yellow instead of red, etc.
Just anywhere you can see growth, focus on!
Come to this location, staffs friendly, place is clean and alot of gyms (not naming names) are definitely not this clean, (yall know who yall are), the hours are great too!
Good work deserves public praise. And while they were down, they came up, took it seriously. Thats what its all about. Improving everyday. So good job guys!