Staff are good. I was able to talk to Darcy the manager and she listened to me and said she would do what she could regarding my concerns. That’s all I asked for was for someone to listen to me. Everything is clean and well cared for.
Kept very clean. Some of the men’s lockers do not close correctly. It would be nice to have some flat mates kept available in the smaller workout area between the 2 locker rooms. If the gym keeps barbell shoulder pads, they’re not consistently visible at a visible location.
The staff is courteous, friendly. The facility is clean. Machines have been updated and are in good working order. Other patrons are generally friendly , and dont bother other patrons. My membership is reasonably priced, for a retired senior, for which I am grateful.
I think you have the right employees. Customer service is important for any buisness and I think you guys nailed it.. Coming in the door I get a hello, leaving I get have a good night. It is a clean place and kept up with by the night crew.. I'm there every night and its always stocked with the paper towels and spay bottles. The bathrooms and locker rooms are clean and stocked as well. Keep up the good work..
Me gustan las instalaciones, el personal es muy amable, los baños la mayor parte del tiempo están limpios, el área de los casilleros siempre está muy limpia. En general me agrada ser parte de la familia Planet Fitness. No le pongo un 10 porque se están tardando mucho tiempo con la remodelación.