I like that I can go at almost any hour of the day. Typically I go at 4am - but have gone at 2am when I couldn’t sleep. (I left my prior gym because they didn’t open until 5am). The facility is always clean when I go at 4am. The staff there at 4am (Michael and Kat) are friendly and helpful. Michael is a worker! He is always cleaning, replacing the paper towels, filling the disinfectant spray bottles, taking out the trash, cleaning the floors, etc.
I always have a good experience here. The staff is friendly as they greet me when I walk in and tell me to have a good day when I leave. The equipment is clean and kept in shape. The locker rooms are clean. When a machine is out of order, which is rare, it tends to get fixed quickly or as quick as possible which shows the company cares!
If I had one complaint, it would be the smith machine bar cushions/pads. I like them because they put less stress on my back and shoulders for exercises and allow for hip thrust support too. The cushions are a little worn out now.
Otherwise great place to workout and isn’t too crowded!
I absolutely love the environment. The employees make this place feel like home and make sure I never leave in a bad mood. I am never not comfortable being there. Compared to other gyms, I have noticed the increase in equipment as well, and I don't have to wait for a machine as long as I do elsewhere.