The employees don’t get agitated when you ask them a lot of questions on how to work the equipment. I also like the policy that they have which is to not mock people and make fun of them while working-out. The employees also walk around just to make sure people is working-out correctly. (Which makes it easy to get your questions answered promptly.) Planet fitness is also very clean!
No judgement type of environment. I do think that the staff should have been out on the floor more instead of having conversations behind the front desk. Everyone in a gym setting, weather they be new or regulars, need the motivation and words of encouragement to feel comfortable and confident. Strike up a conversation and get to know the clientele base of who attends. I also noticed the staff had zero situational awareness. That is something that needs to be taught and learned! The women’s bathrooms felt like a sauna. I am not sure if that is on purpose or not, but it was not a welcoming and winding down environment. I plan on checking out the rest of the black card amenities later this week.