My very first time visiting Planet Fitness, very impressed. Highly recommend as they have instructions on how to use machines for beginners very informative.
The employees don’t get agitated when you ask them a lot of questions on how to work the equipment. I also like the policy that they have which is to not mock people and make fun of them while working-out. The employees also walk around just to make sure people is working-out correctly. (Which makes it easy to get your questions answered promptly.) Planet fitness is also very clean!
No judgement type of environment. I do think that the staff should have been out on the floor more instead of having conversations behind the front desk. Everyone in a gym setting, weather they be new or regulars, need the motivation and words of encouragement to feel comfortable and confident. Strike up a conversation and get to know the clientele base of who attends. I also noticed the staff had zero situational awareness. That is something that needs to be taught and learned! The women’s bathrooms felt like a sauna. I am not sure if that is on purpose or not, but it was not a welcoming and winding down environment. I plan on checking out the rest of the black card amenities later this week.