The staff and manager are always friendly and personable. There are a few staff members that continuously keep equipment clean and do laps around the gym replenishing the cleaning stations.
Love that it opens at 5am on weekdays. Looks like they switched the 30 minute express to a stretching / weights area which makes total sense. Parking lot is well lit. Wish it opened a little earlier on the weekends like it used to. Love those stairclimbers!
As a Black Card member, I have had the chance to visit 3 locations so far. All locations were clean, well stocked, and had professional, friendly, helpful staff. I appreciate that the clubs hire staff of diverse backgrounds - age, cultures, and sizes in particular - as that reinforces the message that the clubs are for everyone.
Rasheed, the home club manager, was extremely helpful when I needed to cancel my membership for several months after surgery. Also the trainer at my home location, MikeLaSalle, is what makes PF a great value for me. In addition to recovering from cancer, I have some injuries that require certain limitations. Mike has been key to my recovery - forming balanced workouts, checking in on my energy levels, and adjusting workouts (to ease or challenge as appropriate) when needed. His support and encouragement keep me motivated.
The Hydromassage is the chef’s kiss of my membership!
I Love the planet fitness in Germantown! Not too crowded and even when it is it not like the other planet fitness where you have to wait long times to get on a machine to work out. How awesome is that!