Customer service is superior to any Planet Fitness I have EVER been to. Uniquely, Paige, and "Tator Tot" quickly handled my billing concern and I never felt judged given my unique billing situation. Based on how the team handled my concern, especially with Paige's "extra mile" customer service, it only reinforces my reminder as to why I chose to join and remain a member of Planet Fitness Grenta. Thank you, PF Gretna for giving me unparalleled service that I couldn't get anywhere else!
Miguel, our trainer for strength training and other classes, is absolutely amazing! He is positive and motivating and we love him. We will be signing up for more classes and it is such a bargain as it is part of our membership. Everyone should take advantage of this!
The fact that I can walk in and not have to wait a long time for access to a machine unlike at some other locations. And the center being open 24 hours is the main reason I rejoined at this particular one.