The staff are extremely friendly and provided a welcoming environment. The equipment are top notch and many for usage. No waiting, except for the message chairs. Other than that, my experience at Planet Fitness was amazing.
The gym is kept clean, and equipment is repaired pretty quickly. Staff are friendly.
Consider adding a second water fountain or one exclusively for water bottle users so the faucet isn't constantly aiming water to the floor and others aren't waiting for a jug-sized water bottle to get filled. :-)
The staff, especially Jamaya!
While at Planet Fitness in Groton I have seen Jamaya train other staff members while simultaneously helping clients. I have witnessed her professional calm demeanor when a client had a fall on a treadmill. She always has a smile. Jamaya knows the equipment at Planet Fitness and is eager to help those with questions.
She is a true asset to Planet Fitness.