It is usually not very crowded when I go - I rarely have to wait for a machine I want to use. No pressure to up the weight, can just go at my own pace. I like the selection of machines for my use and had a trainer a few years ago who was very helpful at showing me how to use the machines and what they were for. The WiFi seems a little spotty sometimes, but not real bad.
The staff. The only thing I would recommend changing is cracking down on people that don’t clean their machines. I was there for one hour yesterday and I only saw one person other than myself and my daughter clean the machine when they were finished. I clean the machines before and after because I don’t want any funk that somebody else leaves on the machine