It's in a convenient location. The staff has always been nice and friendly. I think the equipment needs maintenance more often than it currently gets. In particular, there are several eliptical machines that need to be recalibrated. The same goes for some of the stationary bikes. For example, 25 is the highest setting on an eliptical machine. On one machine, you feel the extra muscle needed to operate at the 25 setting. On another eliptical machine, the 25 setting feels like it is only at an 18 setting. There is no consistency in the tension among all the machines at the same setting. The only other comment I will make is that I think PF needs to start enforcing its phone call policy. I thought all phone calls had to be conducted in the lobby. This is not happening. I also think they need to remind members that the equipment is not a place to rest to check your text messages. I see too many machines being tied up unnecessarily for long periods of time by people who are spending more time checking their text messages than working out.
I really appreciate how well-maintained and clean the gym and equipment are. It's clear that a lot of care goes into keeping everything in excellent condition. The staff is always friendly, welcoming, and ready to help with anything you need. Another big plus is that there’s a great variety of equipment, and I’ve never had to wait long—if at all—to use a machine. It makes for a smooth and enjoyable workout experience every time.
The staff was kind, facilities were clean. Great hours! The person at the front desk made me feel welcome and answered all my questions without making me feel silly on my first time in.